2010/09/29

B&Bs Honoring Veterans

B&Bs offering free stay for Veterans Day

A West Virginia innkeeper who started letting military families stay free for Veterans Day in 2008 has recruited 400 inns across the U.S. and Canada as part of an initiative to offer free rooms this fall.

B&Bs for Vets is a way to thank active and retired military members for their service and to raise awareness of the bed-and-breakfast industry, said Kathleen Panek, who runs the Gillum House in Shinnston.

"People don't understand that a bed and breakfast is about the warm and fuzzy feeling the innkeeper gets and a good experience for the guests," she said. "Because we sure aren't in it for the money."

As of Tuesday morning, nearly 400 independently owned inns, including five in Canada, had signed on to offer free rooms Nov. 10, the night before Veterans Day. Most of the establishments are small: The average size of a bed-and-breakfast in the U.S. is five or six rooms, according to an industry group. Some participants can spare just a single room, while The Colonial Inn in Smithville, N.J., is offering 20 of its 24.

A valid military or Veterans Administration ID is required for each reservation.

"I only ask for one room because let's face it: It's an expense, a loss of revenue, and we're not looking to bankrupt anybody," said Panek, a 64-year-old Brooke County native who opened the Gillum House in 1996 after leaving a data processing job in Illinois.

Panek's first Veterans Day guest was a young Navy officer visiting in-laws in Fairmont. Last year, she hosted a National Guardsman and his wife, and the West Virginia B&B Association embraced her idea. Ten inns made a total of 23 rooms available.

This past January, Panek went to a conference of the Professional Association of Innkeepers International. A speaker asked the crowd why more people don't visit B&Bs.

"'Never thought of it.' That was the answer," Panek said. "I thought, 'I don't want to ever have that be said again.'"

Panek, whose grandson in the Navy is serving in Afghanistan, decided her personal expression of gratitude could also be good for business.

"But the main object is to say thank you to the veterans," she said.

Jay Karen, president and chief executive of the New Jersey-based association for independent, mostly small inns, said a 2009 survey with TripAdvisor.com showed more than 50 percent of travelers said it had never crossed their minds to stay at a B&B, and the industry is now trying a variety of approaches to raise its profile.

But Panek's idea, which predates the survey, came from "the goodness of her heart," he said.
"The germination of this didn't come as a way to get more exposure for the industry. That may be a wonderful byproduct but it wasn't the reason," he said.

It's easy for a chain hotel — where properties often have more than 100 rooms — to offer free accommodations for veterans, Karen said, but for a tiny inn, "when you're giving up a room, it's a huge commitment."

Many innkeepers are ex-military, including 20-year Army veteran Jess Beaty, who is making two rooms available at the 5 Continents Bed and Breakfast in New Orleans, La.

"I commanded a unit three times, and I just feel very strongly we should take care of the troops," said Beaty, who offers discounts to veterans year-round.

But Martin Ramirez — who owns the Historic Mankin Mansion in Richmond, Va., with wife Paula, and relies mainly on weddings to fill three suites and two cottages — has no direct link to the military.

"We're not veterans ourselves, but we appreciate all the things they've done for us and all the privileges we have here," he said. "It seems a small thing to do for all they've done for us."

Walt and Jean Hylander, who own Rosswood Plantation in Lorman, Miss., have taken Panek's idea a step further, providing free accommodations in their four-room inn to active service members year-round.

Walt Hylander is a West Point graduate who spent 29 years in the Army and earned a Silver Star for his service during the 1968 Tet Offensive in Vietnam."I know about the military life. I appreciate the soldiers, and I also appreciate the military wives and children. They make sacrifices, too," Jean Hylander said.

"I love the Army, and when you're in the military, they really are like family," she said.

Online:
B&Bs for Vets
Innkeepers Association

2010/09/27

AAFES Scanning ID Cards

AAFES to scan ID cards for purchases of age-restricted items
The Army and Air Force Exchange Service is now scanning military ID cards to ensure patrons are old enough to purchase alcohol, tobacco and other age-restricted items sold in military stores.

AAFES recently rolled out its new point-of-sale system in exchanges in the United States and this week will begin introducing them in the Pacific to streamline the identification process. Other restricted items include certain over-the-counter pharmaceuticals, knives and music and movies with mature ratings.

“The system has been implemented to be quick and convenient for our customers, while also ensuring that age-restricted items are not in the possession of minors,” Lt. Col. Jerome Duffy, AAFES executive officer for the Pacific region, said in a Monday news release.

The system requires AAFES employees to scan the bar codes on the government ID cards issued to troops, Defense Department employees and their dependents for age-restricted purchases instead of visually checking the birth dates printed on the cards.

The system does not print or store customers’ personal information.

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2010/09/22

Mean People S.U.C.K.

Last year I was lucky enough to become friends with my neighbor. Her four year old son has severe autism. Throughout the last year I have learned a great deal about her son and about autism. I have also learned that this little boy is the luckiest boy - his parents are so wonderful with him, understanding, caring and most of all - patient.

Within this year I have also learned how mean people can be and just how many people do not understand autism, nor do they care to.

This week I accompanied my friend to the pharmacy to pick up medication for her son. Her son outwardly looks like every other four year old so I purchased some t-shirts for him that said, "I have autism, please be kind to my mommy and daddy." These shirts have helped in certain situations and that is great. Sometimes it helps people to see that her son is not just an out of control child, there are actual reasons for his various behaviors.

This pharmacy outing was eye opening for me. One particular lady, after watching my friend's son run around haphazardly and watching us attempt to rein him in, looked at my friend and said, "you must have done something very bad in your life to deserve such a terrible child."

My friend is a wonderful person, she simply looked at the lady, smiled and walked away.

I wanted to - well - kick her ass. I know, that isn't a very tactful nor adult thought to have towards an ignorant person, but it is a fact - I wanted to kick her ass. Instead I stood back and simply watched my friend react and I followed her as she walked away.

She deals with this type of ignorance on a daily basis. I makes me sad and it makes me angry. I try to do the positive thing and discuss autism with others when given the opportunity. Even my limited experience and understanding can lead to good conversation and sometimes, others understanding.

I readily admit that before I met my friend and her son - I looked at all 'out of control children' in the same fashion - their parents just weren't controlling them. I do my best to not make such assumptions now. But, I can say that I have never had the type of thought that the lady mentioned above had and then said out loud.

Assuming is bad enough and everyone does it. Verbalizing your assumption makes you mean. Mean people suck. While my friend is a far better person than I am, next time I will not let my mind wander to wanting to kick someones ass (ok, it will, but I will push that thought away) - I will instead attempt to take them aside and attempt to have an educating conversation. It might not do any good, but I can at least attempt to relieve them of their assumptions.

My life has been enlightened and enhanced by knowing my friend and most of all, by knowing her son.

2010/09/20

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2010/09/17

Out of the loop....

Sorry for the extended absence. I had some sudden health issues arise and my husband had an already scheduled surgery during the same time period.

Back now!

2010/09/01

Army services, facilities

Survey seeks opinions
The Installation Management Command is conducting an online customer service assessment, soliciting on Army services and facilities worldwide.

The annual survey is aimed at anyone who uses and wants to rate such subjects as Morale, Welfare and Recreation programs, personnel services, military housing and transportation.

Results will be reviewed by garrison and regional leadership and the IMCOM headquarters staff.

Dawn Brlecic, manager of IMCOM-Europe’s customer management services, said the survey, which takes about 15 minutes, allows individuals to give opinions on the importance and performance of services they receive.

“This is one of the most important methods for them to voice their opinion and to effect positive change,” she said.

Feedback from last year’s survey led to changes in Army family housing planning and increased outdoor pest control, she said.

The survey will be online through Sept. 26
here.